Where can I get information?

UK Border Agency and the British High Commission work in partnership to provide a visa service here in Papua New Guinea.

Where can I get advice?

Our visa section staff cannot give you advice on how to complete your application, or what type of visa you should apply for. If you need help with your application or advice about the UK's immigration rules and requirements, you should seek advice from a qualified immigration adviser. In the UK these are immigration advisers regulated by the Office of the Immigration Services Commissioner or legally qualified professionals regulated by designated professional bodies. Their websites are:

• Law Society of England and Wales
• Law Society of Scotland
• Law Society of Northern Ireland
• Institute of Legal Executives

How do I submit my application?

You can submit your application at the visa section of the British High Commission.  We are open at 8:00am to 4:00pm from Monday to Thursday and 8:00am to 12:00pm on Friday.  The visa section will be closed on public holidays.

Service standards - complaints and compliments

UKvisas aims to offer a fair and professional service to all our customers.  We welcome feedback which tells us where we need to improve.

If you have any comments, or are concerned about the standard of service you received, please let us know. We investigate all complaints fully and will send you a reply within 20 working days

If you wish to complain about the service you receive at this High Commission, please address your complaint to the Entry Clearance Manager at British High Commission, Locked Bag 212, Waigani, NCD or by email to ukinpng@datec.net.pg.